FREE UK Delivery Over £30|FREE UK Returns

DELIVERY

 

 

COVID-19

 

Here at totes ISOTONER we’re still shipping all your favourite home comforts to make the current situation as comfortable as possible, but the health and wellbeing of our customers and employees is always our top priority. Amid the developing Covid-19 situation we’re taking all steps necessary to look after our customers and staff alike by following all the guidelines laid out by Public Health England.

 

 

A basket full of totes ISOTONER goodies...?
We always endeavour to get your items to you as quickly as possible, but if you need them urgently give us a call and we'll try to help.

 

 

DELIVER TO
Standard Delivery

1-5 working days

All orders will be despatched the same day by Royal Mail Delivery, please be advised this can occasionally take longer than the estimated delivery time.
£2.95
FREE - Orders £30 and Over
Next Working Day Delivery*

25/11/2020

All orders placed before 2pm Monday to Friday will be despatched the same day on a next working day service.
£6.99
Next Working Day Delivery Before 12*

25/11/2020

All orders placed before 2pm Monday to Friday will be despatched the same day on a next working day before 12 service.
£13.99
Saturday Delivery

28/11/2020

All orders placed before 2pm on Friday will be despatched the same day for delivery on Saturday.
£12.99
Sunday Delivery

29/11/2020

All orders placed before 2pm on Friday will be despatched the same day for delivery on Sunday.
£12.99
International Deivery

All orders will be despatched via an overseas tracked courier service, please be advised this can occasionally take longer than the estimated delivery time.
from £4.99

* Next Day Delivery Exceptions

Scottish HighlandsAB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50

Scottish IslandsHS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

 

 

Standard Delivery

 

Items purchased using our standard delivery will be sent via Royal Mail or by DPD Local Courier service, depending on the size and weight of the items ordered. Please allow 1-5 working days for delivery. In the case of a delivery delay by Royal Mail please note that no action can be taken until 14 days from the dispatch date. If delivery has still not been made after this time either a replacement or refund will be given.

 

 

Courier Delivery

 

Orders placed using our next working day service before 2pm Monday to Friday will be despatched the same day on a next working day service. Orders placed after 2pm will be despatched the following working day. There are no deliveries on Bank Holidays.

 

 

Delivery Times

 

We endeavour to make sure all delivery timescales are met but occasionally incidents out of our control such as weather or courier problems can cause delays - in such cases we will try our utmost to make the above timescales, but delays can occur.

 

 

Worldwide Shipping

 

Worldwide shipping is available on almost all items at totes ISOTONER. Overseas orders can be placed through our website for delivery to any country in the world.

 

Items purchased for overseas delivery will be sent via a tracked service.

 

Products ordered for delivery outside the United Kingdom may be subject to import duties and taxes; you will be responsible for these. We have no control over such charges and cannot advise you as to what any such charges may be. Your local customs office should be able to assist. For deliveries outside the United Kingdom you will be considered to be the importer and it is your responsibility to comply with all laws and regulations of the country to which the products are to be delivered. Cross-border deliveries may be opened and inspected by customs authorities.

 

We are not liable for delays to deliveries which are outside our control.